During your stay

F.A.Q. Arrival / Departure


camping site rules

In general

  • Only limited acceptance of dogs. Dogs are not allowed in the lake or on the beach. Dogs must be kept on a lead at all times and do their business outside of the campsite. Dogs are subject to a charge. Please note that pitches next to the lake cannot be given to visitors with dogs. Failure to comply with the rules will result in immediate eviction.
  • Euro plugs are needed for electricity connections.
  • The nearest cash machine can be found at the tourist information centre in Faak am See, or in Drobollach.
  • Open fires on the campsite are strictly prohibited!
  • Our children’s playground is open daily from 11am, with organised children’s activities in the peak season from 10am – 6pm (Mon – Sat).
  • Wifi available on the whole campsite and computers with Internet access in the reception.
  • During the peak season our reception is open every day from 8am – 10pm, in urgent cases (outside of opening hours) you can reach us via the night bell.
  • There is a supermarket and a restaurant on our campsite, as well as the House of Rock, sports area, children’s playground and much more.
  • Quiet time at night is from 10pm – 6.30am! During this time you may not drive on the site. We try very hard to keep to these quiet times. We ask for your understanding.
  • There are safes for valuables at reception (free of charge).
  • If you have lost something, simply ask at reception, where our ‘Lost & Found’ is located.
  • You can park your car on your pitch. However, if you don’t have enough room or have more than one car, you can park in our large car park on the other side of the road. Additional cars are subject to a charge.
  • Post is delivered every day (apart from Sundays) at about 9.30am.
  • In the caravan park only awnings are allowed, no extra tents! We ask for your understanding.
  • During the European Bike Week (ACS) we only rent pitches that you need, no whole sites!!!

Sanitary facilities

  • Washing machines, tumble dryers and a dishwashing room are behind the main building. € 0.50 coins are needed for the washing machines and tumble dryers. We would be happy to give you change at reception. We do not supply detergent or fabric conditioner (available at the supermarket).
  • You can empty dirty water out and refill in front of reception; included in the price for camping guests.
  • Chemical toilets can be emptied in the main building, in the men’s toilet block, or in the beach toilet.
  • At the front of the campsite there is a waste bin area, we ask you to please separate your waste. The disposal of large items (e.g. tables, chairs, lilos) is forbidden.


Activity programme

  • Fishing passes are available at reception.
  • A fee is payable to the lake management for use of windsurfers, rowing boats and any other boat with a solid hull.
  • The nearest bicycle hire is at Strandbad Egg am See, only 5 minutes’ walk away.